It’s the process, not the people

W. Edwards Deming “85% of the reasons for failure are deficiencies in the systems and process rather that the employee. The role of management is to change the process rather than badgering individuals to do better. Having problems with your processes? Send us a quick note below to set up a 27 minute free consult.

3 Signs of a miserable job

This is from Patrick Lencioni’s book “The three signs of a miserable job.” As you read this, ask yourself, do you like to play a winnable game? Three signs of a miserable job: Anonymity – People feel like their leaders don’t know or care about what they are doing. Irrelevance – When people don’t understand […]